Interviewing Skills

This training course is designed to introduce and develop effective interviewing skills within participants within a number of real applied settings.

Learning Objectives

• Understand the importance of the interview to the organization
• Identify the main types of interviews that are employed within the organization
• Detail and be able to implement an effective Interview Process
• Understand the importance and different types of questioning and listening skills
• Identify and be able to avoid biases in interviewing
• Implement four main types of interviews:
• Recruitment. Performance Appraisal
• Counseling, Grievance/Discipline