Workplace Violence

Empower your team to identify early warning signs and de-escalate potential threats.

Duration

2 Days

Language

English

Delivery Mode

Online/Hybrid/Face-to-Face

Course Overview

Workplace violence is a critical challenge that can disrupt business operations, damage employee morale, and lead to significant legal or medical expenses. This course is designed to provide both supervisors and employees with the essential tools to recognize and prevent escalating situations. By focusing on identifying specific behaviors and language—ranging from verbal abuse and stalking to physical threats—participants will learn how to maintain a secure environment. The training emphasizes proactive dialogue and the collective effort required to protect an organization’s most valuable asset: its people.

Learning Objectives

Identify behavioral red flags and language that indicate a potential for violence.
Understand the legal and financial consequences of violence within the workplace.
Distinguish between various forms of aggression, including verbal abuse and physical stalking.
Develop effective communication strategies to de-escalate high-tension situations.
Recognize the shared responsibility between employers and staff in maintaining safety.
Implement proactive measures to safeguard the organization’s reputation and employee well-being.

Course Outline

Day 01

Understanding the Spectrum of Workplace Violence and its Impact
Recognizing Verbal Threats, Abuse, and Early Warning Signs
Strategies for Identifying Stalking and Physical Escalation
De-escalation Techniques for Supervisors and Staff
Building a Dialogue: The Shared Responsibility Model
Post-Incident Analysis and Maintaining Workplace Morale

Certification

OrientMCT Certified

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