Civility in the Workplace
(BSD293)
Business Management
The process by which an individual determines direction, influences a group, and directs the group toward a specific goal or mission.
The process by which an individual determines direction, influences a group, and directs the group toward a specific goal or mission.
Many employers choose to provide workplace civility training to serve a variety of purposes. Civility training promotes respectful and considerate behavior on the part of all members of the workforce. This type of training has long been offered by employers seeking to reduce staff conflicts or prevent bullying in the workplace.
Rather than focusing on illegal conduct and protected categories, this training focuses on the positive – what behaviors are welcomed and promoted by everyone in the workplace.
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