Business Etiquette

Build strong professional relationships by refining your interpersonal skills and social conduct.

Duration

2 Days

Language

English

Delivery Mode

Online/Hybrid/Face-to-Face

Course Overview

Learning Objectives

  • Identify the core principles of professional conduct and their impact on business success.
  • Demonstrate proper techniques for professional introductions and networking.
  • Apply effective communication strategies for various corporate settings.
  • Navigate digital and in-person professional interactions with confidence.
  • Practice considerate behavior that fosters inclusive and productive work environments.
  • Adapt social skills to suit different professional situations and organizational cultures.

Course Outline

Day 01
  • Foundations of Professional Presence and First Impressions
  • Effective Communication: Verbal, Non-Verbal, and Written Standards
  • Networking Excellence and Relationship Building Strategies
  • Digital Diplomacy: Email and Virtual Meeting Protocols
  • Dining Etiquette and Social Conduct for Business Events
  • Navigating Challenging Workplace Interactions with Poise

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