Coaching and mentoring

Coaching and mentoring are development approaches based on the use of one-to-one conversations to enhance an individual’s skills, knowledge or work performance.

Duration

2 Days

Language

English

Delivery Mode

Online/Hybrid/Face-to-Face

Course Overview

Learning Objectives

  • Understand the principles and practices of effective coaching and mentoring.
  • Develop adaptable communication skills for varied workplace scenarios.
  • Learn techniques to inspire motivation, ownership, and accountability in employees.
  • Apply coaching tools to enhance problem-solving and decision-making abilities.
  • Strengthen resilience and confidence when guiding others through challenges.
  • Build credibility and consistency as a supportive mentor across diverse personality types.

Course Outline

Day 01
  • Introduction to Coaching and Mentoring Concepts
  • Exploring Communication Styles and Their Impact
  • Practical Role-Playing with Realistic Scenarios
  • Techniques for Building Motivation and Ownership
  • Strategies for Resilience and Problem-Solving
  • Applying Coaching Approaches in Workplace Settings

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