Emotional Intelligence

Develop the skills to recognize, manage, and apply emotional intelligence effectively in the workplace

Duration

2 Days

Language

English

Delivery Mode

Online/Hybrid/Face-to-Face

Course Overview

Learning Objectives

  • Identify and understand the core components of emotional intelligence
  • Develop self-awareness to recognize personal emotions and their impact
  • Strengthen self-regulation to manage impulses and adapt to changing situations
  • Enhance empathy to better understand and respond to others’ perspectives
  • Improve communication and relationship-building skills in professional settings
  • Apply emotional intelligence strategies to resolve conflicts and foster teamwork

Course Outline

Day 01
  • Introduction to Emotional Intelligence and its workplace relevance
  • Exploring self-awareness and personal emotional patterns
  • Techniques for self-regulation and stress management
  • Understanding empathy and its role in collaboration
  • Building effective communication and interpersonal relationships
  • Applying emotional intelligence to leadership and conflict resolution

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