Managing Sales Executives

Develop the skills to lead sales executives toward achieving organizational growth and client satisfaction

Duration

2 Days

Language

English

Delivery Mode

Online/Hybrid/Face-to-Face

Course Overview

This course on Managing Sales Executives equips participants with the essential knowledge and practical strategies to effectively oversee sales teams. Sales executives play a pivotal role in driving business success by promoting products and services to individuals, organizations, and government entities. Participants will learn how to recruit, train, and support sales executives, while also developing techniques to enhance client engagement, resolve inquiries, and escalate complex issues appropriately. By the end of the course, learners will be prepared to manage sales professionals with confidence, ensuring both team productivity and customer satisfaction.

Learning Objectives

Understand the core responsibilities of sales executives in organizational growth
Develop effective recruitment and onboarding strategies for sales teams
Enhance communication skills to engage potential clients and encourage purchases
Learn methods to train and support sales executives for peak performance
Apply strategies to handle client inquiries and escalate issues appropriately
Evaluate sales performance and implement improvement plans

Course Outline

Day 01

Introduction to the role of sales executives
Recruitment and selection strategies for building strong sales teams
Training and development approaches for sales professionals
Client engagement techniques and persuasive communication
Managing inquiries and resolving client issues effectively
Performance evaluation and continuous improvement in sales management

Certification

OrientMCT Certified

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