Operations Management

Learn to optimize processes and deliver value through efficient operations.

Duration

2 Days

Language

English

Delivery Mode

Online/Hybrid/Face-to-Face

Course Overview

Operations Management is a vital discipline within business that focuses on designing, overseeing, and improving the processes that transform inputs such as materials, labor, and energy into valuable outputs in the form of goods and services. This course equips learners with the knowledge and skills to ensure operations are both efficient—minimizing resource use—and effective—meeting customer expectations. By studying this subject, participants will gain insights into production systems, process design, quality management, and strategies for continuous improvement, enabling them to contribute to organizational success in a competitive environment.

Learning Objectives

Understand the fundamental principles of operations management
Analyze the process of converting inputs into outputs effectively
Evaluate strategies for resource efficiency in operations
Apply tools for quality assurance and process improvement
Develop skills to align operations with customer requirements
Gain insights into managing production and service delivery systems

Course Outline

Day 01

Introduction to Operations Management
Process Design and Analysis
Capacity Planning and Resource Allocation
Quality Management and Continuous Improvement
Supply Chain and Inventory Management
Operations Strategy and Performance Measurement

Certification

OrientMCT Certified

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