Root Cause Analysis

 A method of problem solving used for identifying the root causes of faults or problems

Duration

2 Days

Language

English

Delivery Mode

Online/Hybrid/Face-to-Face

Course Overview

Learning Objectives

  • Learners will be able to implement and understand the Critical Root Cause Data Analysis
  • Learners will be able to identify and understand the prioritization of Data during course of Investigation
  • Learners will Gain a mastery of understanding the Hierarchy of implementation of an investigation
  • Learners will be able to develop an understanding of verification and applicability of a Root Cause
  • Learners will be able to apply a risk-based approach at the audit engagement level.

Course Outline

Day 01
  • RCA Process Criteria
  • Brainstorming
  • Root Cause Identification
  • Reality Charting
  • 05 Steps to Problem Solving
  • Fishbone Analysis Process
  • Root Cause Prioritization Matrix
  • Multivoting

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