SAP SD (Sales & Distribution)

Empower your business with seamless end-to-end sales processing and logistics management.

Duration

2 Days

Language

English

Delivery Mode

Online/Hybrid/Face-to-Face

Course Overview

Welcome to the SAP SD course: Sales & Distribution. SAP SD is a module within the SAP ERP system that enables organizations to effectively manage their sales and distribution processes, including order management, pricing, billing, and customer relationship management. This course will provide you with a comprehensive understanding of SAP SD and equip you with the skills to effectively handle sales activities, manage customer orders, and optimize the distribution process using the SAP system.

Learning Objectives

Develop a thorough understanding of the SAP SD user interface and core organizational structures.
Execute and manage the complete sales order cycle from initial inquiry to final delivery.
Configure sophisticated pricing procedures and condition techniques to automate discounts and rebates.
Manage financial risk by implementing credit control areas and systematic risk analysis tools.
Streamline post-sales activities including returns, customer complaints, and quality issue resolution.
Generate actionable business intelligence using advanced reporting, analytics, and custom dashboards.

Course Outline

Modules

Module 1: Introduction to SAP SD
- Understanding the purpose and benefits of SAP SD
- Exploring the SAP SD module and its components
- Navigating the SAP SD user interface and navigation
- Overview of sales and distribution processes
Module 2: Master Data in SAP SD
- Managing master data in SAP SD
- Configuring customer master data and material master data
- Defining pricing conditions and condition records
- Utilizing sales document types and item categories
Module 3: Sales Order Processing
- Processing sales orders in SAP SD
- Configuring order types and order processing procedures
- Managing sales document flow and document control
- Utilizing availability check and delivery processing
Module 4: Pricing and Rebate Management
- Managing pricing and rebate processes in SAP SD
- Configuring pricing procedures and condition techniques
- Handling pricing conditions and discounts
- Utilizing rebate agreements and processing
Module 5: Billing and Invoicing
- Managing billing and invoicing processes in SAP SD
- Configuring billing documents and account determination
- Handling billing plans and payment terms
- Utilizing output determination and billing control
Module 6: Sales and Distribution Reporting
- Utilizing reporting and analytics features in SAP SD
- Generating sales reports and key performance indicators (KPIs)
- Analyzing sales data and performance
- Creating custom reports and dashboards
Module 7: Credit Management and Risk Analysis
- Implementing credit management and risk analysis in SAP SD
- Configuring credit control areas and credit limits
- Handling credit checks and blocked orders
- Utilizing credit exposure and risk analysis tools
Module 8: Returns and Complaints Management
- Managing returns and complaints in SAP SD
- Handling return orders and return deliveries
- Processing customer complaints and quality issues
- Utilizing return and complaint processing workflow
Module 9: Sales Support and Customer Relationship Management
- Enhancing sales support and customer relationship management in SAP SD
- Managing sales activities, leads, and opportunities
- Handling customer inquiries and quotations
- Utilizing sales support tools and integration with CRM
Module 10: SAP SD Integration
- Integrating SAP SD with other SAP modules (MM, FI, CO)
- Configuring integration points and data exchange
- Managing cross-module transactions and processes
- Utilizing integration for seamless sales and distribution
Module 11: SAP SD Administration and Maintenance
- Managing user access and security in SAP SD
- Configuring SAP SD system settings and preferences
- Performing system updates and patch management
- Monitoring system performance and resolving issues

Certification

OrientMCT Certified

Who Should Attend

Let's work together

Ready to get
started?

Transform your business with our expert solutions. Let’s discuss how we can help you achieve your goals.

1 Step 1

FormCraft - WordPress form builder

Leading provider of technology solutions, professional training, and consulting services across the Middle East.

Services

Company

Contact

Our Global Locations

Abu Dhabi, UAE - HQ

7th Floor, Al Otaiba Bldg.
Electra Str. Abu Dhabi
+971 2 6225999

Karachi, Pakistan

Fortune Tower,
Shahra-e-Faisal, Karachi

Sydney, Australia

Level 15/60 Station St E,
NSW 2150, Sydney

Toronto, Canada

1592 Stevenson Street,
L9T 5Z4, Milton, Ontario

SAP SD (Sales & Distribution)

Duration

Language

Delivery Mode

Course Overview

Learning Objectives

Course Outline

Module 1: Introduction to SAP SD

Module 2: Master Data in SAP SD

Module 3: Sales Order Processing

Module 4: Pricing and Rebate Management

Module 5: Billing and Invoicing

Module 6: Sales and Distribution Reporting

Module 7: Credit Management and Risk Analysis

Module 8: Returns and Complaints Management

Module 9: Sales Support and Customer Relationship Management

Module 10: SAP SD Integration

Module 11: SAP SD Administration and Maintenance